In an important development for Ford Explorer owners, a significant recall has been issued affecting certain vehicles, including the 2016 model. This recall addresses a potential safety issue with the car’s A-pillar trim clips, which may impact the stability of the windshield. Customers who have purchased affected models are advised to have their vehicles inspected and necessary parts replaced to ensure safety. The recall aims to address these concerns and provide peace of mind for Explorer drivers.
Ford Explorer Recall Details
Ford has issued a recall for certain 2016 Ford Explorer vehicles due to a potential safety hazard involving the A-pillar trim retention clips. This recall affects over 1.8 million vehicles, including the 2016 model, and is identified by recall number 24S02.
The issue pertains to the front windshield area, where the A-pillar trim may not be properly secured, leading to potential safety risks. Owners are advised to take prompt action to address this recall by contacting Ford customer service at 1-866-436-7332 for more information. As part of the recall course, Ford will ensure that the necessary inspections and repairs are conducted to rectify the issue and enhance vehicle safety.
Affected Ford Vehicles
The recall specifically targets certain 2016 model-year Ford Explorer vehicles that were manufactured between May 17, 2010, and March 3, 2019. This recall impacts a distinct range of model years and build dates, highlighting the importance of verifying your vehicle’s involvement. Owners are encouraged to check their vehicle’s VIN to determine if it is part of this extensive recall. At this point, the recall affects a substantial number of Ford Explorer vehicles, emphasizing the need for prompt action to ensure safety.
Cause and Repair
The A-pillar trim retention clips on certain 2016 Ford Explorer vehicles may not be properly engaged due to improper assembly during the manufacturing process. This oversight can cause the trim to become loose, missing, or even detached from the vehicle, potentially leading to further complications. As part of the recall, dealers will thoroughly inspect the A-pillar trim and replace it as necessary, ensuring the repair is performed free of charge. This course of action is expected to effectively address the safety issue and prevent any additional problems from arising.
Safety Concerns
A detached trim piece from the A-pillar of a 2016 Ford Explorer can become a significant road hazard, potentially increasing the risk of a crash. This issue often stems from improper assembly or errors during subsequent repairs. When the trim is loose, missing, or detached, it poses a safety risk for both drivers and passengers.
Visible separation of the A-pillar trim from the vehicle is a clear indication of a problem. Additionally, any rattling or excessive noise originating from the A-pillar area may signal an underlying issue, highlighting the importance of addressing these safety concerns promptly.
Notification and Cost
Owners of the affected Ford Explorer vehicles will receive a notification by mail, informing them about the recall and providing detailed instructions on how to schedule the necessary repair. This notification ensures that customers are aware of the recall and can proceed with the repair process without any cost. The repair is fully covered under the recall, and there will be no charge to the owners, as Ford is committed to addressing this issue at no cost to the vehicle owners.
The Next Steps
Owners are encouraged to reach out to their local dealership for an inspection once parts become available. Additionally, customers can contact Ford customer service at 1-866-436-7332 for further information regarding the recall. It’s advisable for owners to regularly inspect their vehicles for any signs of trim detachment or loose trim. Should the trim appear loose or detached, it is important to promptly contact a Ford dealership for assistance. This proactive approach will help ensure safety and address any recall-related concerns efficiently.
Frequently Asked Questions
What should I do if my 2016 Ford Explorer is affected by the recall?
If your car is affected by the recall, it’s important to contact your local Ford dealers to schedule a fix. They will inspect and replace any necessary parts, such as the front windshield A-pillar trim, at no cost to you.
How will I be notified about the recall?
Ford will send a notification by mail to affected owners, providing details about the recall and instructions on how to proceed. This notification is expected to be sent out by July.
What are the potential risks if the recall issue is not addressed?
If the A-pillar trim is not properly fixed, it can become loose or detached, posing a safety risk. This could potentially lead to a road hazard or increase the risk of a crash, especially if the trim piece impacts the wheel or other parts of the car.
Can I contact Ford customer service for more information?
Yes, you can contact Ford customer service at 1-866-436-7332 for any additional information or questions regarding the recall. They can provide more details and help you with any concerns you may have.
What should I do if I notice my A-pillar trim is loose or detached?
If you observe any signs of the A-pillar trim being loose or detached, it’s crucial to note this and contact your Ford dealership promptly. They will respond by scheduling an inspection and performing necessary repairs under the recall.
Will there be any cost to me for these repairs?
No, there will be no charge to owners for the repairs related to this recall. The cost is covered by Ford, and dealers will fix the issue free of charge to ensure your vehicle’s safety.
